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Train Ticket Cancel through 139 using Interactive voice response (IVR) : Step by Step

01/05/2016 By Train News Leave a Comment

Train Ticket Cancel through 139 using Interactive voice response (IVR) :  Step by Step (i). Customer will call on 139 and select Option ‘6’ from IVR main menu. (ii). IVR will ask whether it is Counter Ticket or E- Ticket. Press 1 for Counter Ticket or Press 2 for E-Ticket. (iii). In case customer selects E-Ticket option, IVR will play a message “Currently ticket booked … [Read more...]

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